As the South African automotive landscape continues to evolve, many vehicle models are being phased out or replaced and with this shift comes an increasing concern around parts availability for older or discontinued vehicles. The South African Motor Body Repairers’ Association (SAMBRA), a proud association of the Retail Motor Industry Organisation (RMI), is cautioning motorists to be aware of the potential challenges this trend poses, especially as they prepare for holiday travel.
“Vehicle discontinuation doesn’t just mean a model is no longer on showroom floors. It can also mean that parts become harder to source over time,” explains Juan Hanekom, National Director of SAMBRA. “We are increasingly seeing cases where body shops and repairers face extended delays in obtaining critical components for discontinued models, leaving vehicles undrivable or taking months to repair.”
According to SAMBRA, this issue is not limited to one brand or manufacturer. As production cycles shorten and global supply chains tighten, it’s becoming common for OEMs to run low on certain parts – from body panels and sensors to trim and electronics. This often forces workshops, with insurer approval, to consider using certified alternative parts (CAP) or quality second-hand components to complete repairs.
Hanekom notes that while using alternative parts can be a viable solution in certain cases, it also highlights the need for transparency and informed decision-making.
“Motorists should understand what’s being fitted to their vehicles and why,” he says. “If genuine parts are unavailable, reputable repairers will only use approved equivalent or certified parts that meet safety and quality standards. It’s not about cutting corners – it’s about finding responsible ways to get vehicles back on the road safely when OEM supply falls short.”
SAMBRA advises motorists to take the following steps if they own or are considering purchasing a vehicle that may be discontinued:
1. Stay informed – Check whether your vehicle model has been discontinued or replaced and ask your dealer or insurer about long-term parts availability.
2. Discuss repair options upfront – When claiming for repairs, talk to your insurer and repairer about parts alternatives and expected lead times.
3. Use accredited repairers – Always choose an RMI- or SAMBRA-accredited workshop to ensure that any alternative or second-hand parts used are properly vetted and safely fitted.
4. Be patient but proactive – Some delays are unavoidable, but early communication with your insurer and repairer can help prevent unnecessary frustration.
Hanekom adds that this growing parts shortage challenge underscores the importance of collaboration between OEMs, insurers, and repairers to support consumers and maintain industry standards.
“Our goal is to ensure motorists are treated fairly and that vehicles are repaired to the highest safety standards, even in the face of global supply pressures,” he concludes.